Deactivate your account

We'll be sad to see you go, but if your team decides to cancel, we've got you covered.

John Furneaux avatar
Written by John Furneaux
Updated over a week ago

If you are on a Trial

If you signed up for a trial of Hive project management software, you do not need to take any action, your account will automatically deactivate after the trial period expires.  

If you have a Monthly Subscription

If you have a current Hive project management software monthly subscription and you would like to cancel your account, the Billing Admin can update this within Hive, from the 'Billing' option. Please log into Hive and follow the below example to locate your billing profile:

If you have an Annual Subscription

  • Log into Hive, and send us a message within the Hive app using the blue question mark, and our customer success team will take care of it for you!

At Hive, we are always trying to improve to make our customers happy. But if your team has not been satisfied, we'd love to hear your thoughts about what we can do better.

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