Set a permitted email domain so that new teammates who sign up with your company email can get into your workspace without an invite. They can join automatically, or they can send a request that an admin approves.
To set it up, you must be a workspace admin. Click your avatar at the top right. Under Workspace, select Settings. Hive opens Workspace overview.
In Policies and access, select the Allow users to automatically join the workspace with a permitted email domain checkbox. Then enter your email domain in Permitted domain, for example yourcompany.com. While this setting is on, new teammates join right away, and you don't approve them.
Good to know
Each domain can belong to only one Hive workspace.
Personal email domains, such as gmail.com or outlook.com, can't be used.
Domain joining works only while your workspace is on a paid plan or in an active trial. When a trial ends, new teammates can't find your workspace. Hive keeps your setting, and domain joining starts again when you subscribe.
People who join or who you approve become members of your workspace. This includes external users and reviewers who ask to join. This can add paid seats to your subscription.
Starter plans have a member limit. When your workspace reaches the limit, new teammates can't join automatically. They can request access instead.
What new teammates see
When someone signs up with a matching email address and verifies it, the result depends on the setting.
If the setting is on: Hive adds them to your workspace and opens it. In the Hive mobile app, they select Join first. Hive doesn't notify your admins. To see who joined, open Workspace Activity or Manage users.
If the setting is off: Hive shows Your team is already on Hive with your workspace name. They select Request access. Your workspace admins get a Workspace access request notification in Hive and an email.
Approve each person first
To approve each person yourself, turn on the setting, enter your domain, and then turn the setting off. Hive keeps your domain. New teammates then select Request access.
To stop new teammates from finding your workspace, turn on the setting, delete the domain, and then turn the setting off.
Approve requests
If the setting is off, people send you a request. Each admin gets a notification in Hive and an email with a Review request link. The link expires after 7 days. To decide, select Review request in the email, or select the notification in Hive. You can also open Manage users and go to the Pending approval tab. Approve the request to add the person to your workspace right away. Hive sends the person an email when you approve or reject the request. For more information, see Approve access requests.
External users and reviewers
External users and reviewers who already work with your team can ask to join with Join your team. They can ask when their verified work email uses your permitted domain or the email domain of a workspace member. This works even if you didn't set a permitted domain, and when the setting is on or off. They always send a request, and an admin must approve it. When you approve, the person becomes a full member. This can add a paid seat. For more information, see Ask to join as an external user or reviewer.
People who already have a Hive account under a different email, or who sign in with an email on another domain, won't see your workspace. Invite them directly. See Adding people into your workspace. People you invite use their invite. This setting doesn't change that.
If a teammate signed in but can't get into your workspace, see Signed in but can't get into your team's workspace.