Learn how Hive’s AI-enabled workspace helps teams reduce manual work, connect organizational knowledge, and move projects forward faster with AI built directly into operational workflows.
Instead of relying on isolated prompts, AI works within the context of your organization — helping teams automate coordination, surface information faster, and execute work with greater visibility and alignment.
Whether you're using AI-powered email workflows or enabling the full AI-enabled workspace inside Hive, the experience adapts to how your team already works.
Getting Started
If you're an existing Hive customer
The AI-enabled workspace is available as a premium workspace upgrade with a free trial period available for eligible workspaces.
To get started:
Enable the AI-enabled workspace from your admin settings
Sync your email account (Google or Microsoft)
Connect your calendar and preferred integrations
Review your workspace AI settings and permissions
Once enabled, your workspace AI settings can be customized to align with your organization’s workflows, visibility preferences, and operational needs.
AI Settings & Workspace Controls
Workspace admins can configure:
AI access and visibility
Connected integrations
Email and meeting workflows
Labels and organizational preferences
Automation settings
AI-generated workflow behaviors
Hive respects existing workspace permissions and organizational visibility settings.
AI Memories & Organizational Context
A core part of the AI-enabled workspace is persistent organizational context.
Hive can use project history, workflows, communication, meetings, and operational knowledge to provide more relevant and context-aware assistance over time.
Teams can also create optional memories and instructions to guide recurring workflows, preferences, and communication styles across the workspace.
Using the AI-Enabled Workspace in Hive
Once enabled, AI capabilities become accessible throughout your Hive workspace.
You can use AI to:
Summarize meetings and conversations
Draft updates and communications
Create and manage tasks
Build project plans
Surface blockers and risks
Connect information across teams and workflows
Reduce repetitive operational work
Example Workflows
Project Planning
“Create a 4-week launch plan with milestones for creative, development, and marketing.”
“Draft a kickoff agenda and assign preparation tasks.”
“Identify overdue tasks and surface project risks.”
Workspace Coordination
“Summarize this discussion and outline next steps.”
“Create follow-up tasks with owners and deadlines.”
“Draft a stakeholder update based on this week’s activity.”
AI-Powered Email Workflows
Hive’s AI-enabled workspace also includes intelligent email assistance designed to reduce inbox overhead and improve follow-through.
AI can:
Summarize email threads
Extract decisions and action items
Draft replies
Create follow-up tasks
Suggest meetings
Organize inbox workflows
Generate daily summaries
Example Email Actions
“Summarize this thread and create follow-up tasks.”
“Draft a response confirming the timeline.”
“Create a meeting based on this conversation.”
“Archive promotional emails but keep client updates.”
Suggested Next Steps
When enabled, Hive AI can proactively suggest operational next steps based on project activity, meetings, and email communication.
This can include:
Suggested follow-up actions
Draft responses
Meeting recommendations
Workflow updates
Daily operational summaries
Risk and blocker visibility
Teams remain in control of approvals, edits, and execution.
Why Hive’s AI-Enabled Workspace Is Different
Most AI tools operate in isolated conversations with limited organizational awareness.
Hive’s AI-enabled workspace is built around operational context — connecting projects, communication, meetings, workflows, and institutional knowledge into one shared system.
The result is AI that can better understand how your organization actually works, helping teams reduce coordination overhead and execute work faster.
AI-Enabled Workspace Pricing
Pricing
The AI-enabled workspace is a premium upgrade for Hive workspaces.
Pricing:
$12 per user per month billed annually
The AI-enabled workspace can only be enabled by workspace admins directly from Workspace Settings.
AI-Enabled Workspace FAQ
Purchase & Usage
Can only one person on my team use the AI-enabled workspace?
The AI-enabled workspace is designed as a workspace-level upgrade because AI functionality works best when connected across shared projects, workflows, communication, and operational context.
Can I cancel the AI-enabled workspace at any time?
For monthly subscriptions, cancellation will stop future billing moving forward.
For annual subscriptions, please contact finance@hive.com.
Is there a trial or pilot option?
Yes. Eligible workspaces can access a free trial period to evaluate the AI-enabled workspace and its capabilities before purchasing.
Security & Privacy
What data can the AI-enabled workspace access?
The AI-enabled workspace only accesses information users already have permission to view inside Hive and connected systems.
It does not bypass private projects, notes, or restricted information.
AI functionality uses workspace data solely to fulfill user requests and automate approved workflows.
Workspace scope of access
The AI-enabled workspace can access:
Projects, tasks, sections, labels, statuses, assignees, comments, and custom fields visible to users
Notes and related workspace content users can access
Workspace activity metadata required for workflow execution and auditing
Calendar events when users request calendar-related actions
Connected integrations enabled by workspace admins
Permissions & visibility
The AI-enabled workspace respects existing workspace permissions and visibility controls.
AI cannot access:
Private projects users cannot view
Restricted notes or documents
Data outside enabled integrations
Information outside user permission scope
How does Hive use workspace data?
Hive's AI-enabled workspace may:
Read workspace information to understand operational context
Surface relevant information and summaries
Draft updates, workflows, and suggested actions
Create or modify items only when requested or approved
AI-generated actions are recorded in workspace activity history for transparency and auditing.
Can admins control AI access?
Yes. Workspace admins can configure:
AI availability
Integration access
AI automation settings
Workspace-level permissions and controls
What are AI security best practices?
We recommend:
Using private projects and permissions for sensitive work
Avoiding passwords, secrets, or regulated identifiers in prompts
Restricting integrations where appropriate
Using approval workflows for high-impact automations
Reviewing AI-generated actions before broad rollout
For regulated workflows, teams can instruct AI to omit sensitive information or identifiers from outputs.
Does the AI-enabled workspace follow Hive’s existing privacy and security policies?
Yes. The AI-enabled workspace follows the same privacy, security, and compliance standards as the rest of the Hive platform.
Workspace Usage & Best Practices
Can the AI-enabled workspace learn our workflows and naming conventions?
Yes. AI can adapt to existing workspace structures, templates, naming conventions, labels, statuses, and operational patterns.
Teams can improve consistency by:
Creating reusable templates
Providing examples of preferred structures
Using standardized labels and custom fields
Saving commonly used prompts and workflows
Establishing approval and review steps
What are best practices for rolling out the AI-enabled workspace?
We recommend starting with a pilot group of workspace owners, operations leads, or project managers before expanding organization-wide.
Best practices include:
Enabling core integrations first
Defining initial workflows and prompts
Identifying internal AI champions
Starting with low-risk operational automations
Establishing review and approval processes
Common starter workflows include:
Meeting summaries and follow-ups
Project plan generation
Daily operational summaries
Task creation and workflow updates
Risk and blocker visibility
Inbox organization and email drafting
Are there limits to AI usage?
No. Once enabled, teams can use AI functionality across the workspace without message-based limits.
Integrations
Does the AI-enabled workspace connect with other tools?
Yes. Hive supports integrations across project management, communication, development, storage, and productivity systems.
Available integrations and API capabilities help connect organizational context across tools and workflows.
Workspace admins control which integrations are enabled and accessible.