Learn how Hive’s AI-enabled workspace helps teams reduce manual work, connect organizational knowledge, and move projects forward faster with AI built directly into operational workflows.
Instead of relying on isolated prompts, AI works within the context of your organization — helping teams automate coordination, surface information faster, and execute work with greater visibility and alignment.
Whether you're using AI-powered email suggestions, proofing assistance, dashboards, Sidekick on calls, or Buzz Chat, the experience adapts to how your team already works.
Buzz AI for every workspace
Buzz AI is available across Hive workspaces. Your plan includes a monthly AI allowance so everyone can use AI lightly — for chat, mail help, dashboards, workflows, proofing, and more..
Think of it as everyday AI included with Hive. Heavier or always-on usage may need more capacity; workspace admins can review usage and add more when the team is ready.
Start on the Apps page
Open Apps from the Hive sidebar.
Look at the AI Enabled Workspace section at the top.
When Buzz AI is active, you’ll see: “Buzz AI is active across your workspace.”
From here you can:
See which AI experiences are Included (Buzz Assistant, AI Workflows, AI Dashboards, Sidekick)
Toggle AI Mail for your account (after Hive Mail is connected)
Toggle AI Proofing for the workspace (admins; requires Proofing & Approvals)
Open Sidekick from its card (desktop recommended)
Tip: Refresh Hive after the AI update rolls out, then visit Apps to explore the new layout.
Getting the most from Buzz AI
Recommended setup:
Visit Apps → AI Enabled Workspace and confirm Buzz AI is active
Sync your email account (Google or Microsoft) if you want AI Mail
Connect your calendar for Sidekick meeting prep
Review Your Workspace → Buzz AI settings, rules, and AI usage
Hive respects existing workspace permissions and organizational visibility settings.
AI Settings & workspace controls
Workspace admins can configure:
AI Mail / AI Proofing availability (via Apps toggles and settings)
Connected integrations
Email and meeting workflows
AI Proofing project scope, instructions, and guidelines
Workspace AI rules and memories guidance
AI usage visibility for the workspace
AI Memories & organizational context
A core part of the AI-enabled workspace is persistent organizational context.
Hive can use project history, workflows, communication, meetings, and operational knowledge to provide more relevant and context-aware assistance over time.
Teams can also create optional memories and instructions to guide recurring workflows, preferences, and communication styles across the workspace.
Using the AI-Enabled Workspace in Hive
Once Buzz AI is active, AI capabilities are accessible throughout your workspace.
You can use AI to:
Summarize meetings and conversations
Draft updates and communications
Create and manage tasks
Build project plans
Surface blockers and risks
Connect information across teams and workflows
Reduce repetitive operational work
Example workflows
Project planning
“Create a 4-week launch plan with milestones for creative, development, and marketing.”
“Draft a kickoff agenda and assign preparation tasks.”
“Identify overdue tasks and surface project risks.”
Workspace coordination
“Summarize this discussion and outline next steps.”
“Create follow-up tasks with owners and deadlines.”
“Draft a stakeholder update based on this week’s activity.”
AI-powered email workflows
With AI Mail on, Buzz can help you:
Summarize email threads
Extract decisions and action items
Draft replies
Create follow-up tasks
Suggest meetings
Organize inbox workflows
Why Hive’s AI-Enabled Workspace is different
Most AI tools operate in isolated conversations with limited organizational awareness.
Hive’s AI-enabled workspace is built around operational context — connecting projects, communication, meetings, workflows, and institutional knowledge into one shared system.
The result is AI that can better understand how your organization actually works, helping teams reduce coordination overhead and execute work faster.
Usage & capacity
Your Hive plan includes a monthly AI allowance. Everyday light use across Buzz Chat, Mail, Proofing, Dashboards, Workflows, and Sidekick draws from it.
Admins can review usage under Your Workspace → Buzz AI → AI usage.
On the Overview tab, the AI output card shows totals for Workflow runs, AI annotations and Emails drafted. The AI output over time chart shows the trend. Switch between Workflows, Proofing and Mail to change the chart.
If the team needs more AI capacity in a given month, admins can add more.
Included credits refresh each billing period. Credits you buy roll over until they are used.
We intentionally keep the customer experience simple: use AI where it helps, and expand capacity only when usage grows.
If your organization has more than one workspace
All of your organization's workspaces share the monthly included credits. Each workspace does not get its own.
Shared credits are used first. After that, a workspace uses credits bought for it, then credits bought for the whole organization.
Credits bought for one workspace can only be used by that workspace. Credits bought for the organization can be used by any workspace.
If you have only one workspace, nothing changes.
When credits run low or run out
Billing admins get a Hive notification when about 20% of credits are left (AI credits are running low) and when they run out (AI credits used up). These alerts are not sent by email.
When credits run out, AI features pause. You'll see AI credit limit reached with a Buy credits button.
FAQ
Purchase & usage
Can only one person on my team use Buzz AI?
Buzz AI is workspace-aware by design — it works best when connected across shared projects, workflows, communication, and operational context. Everyone in the workspace can use Included features subject to permissions and your monthly allowance.
Do we still need a separate AI add-on just to try Buzz?
No. Light AI use is included. Visit Apps → AI Enabled Workspace to explore Included features and optional toggles.
Is there a trial?
Because light AI is included with Hive, you can start using Buzz from Apps without a separate “AI trial” gate. Optional apps like Proofing & Approvals may still have their own add-on trials when you enable them.
Are there limits to AI usage?
Yes — your plan has a monthly allowance sized for everyday use. There is no old-style “30 chat messages then stop” rule. Activity across AI surfaces counts toward the same allowance. If your organization has more than one workspace, they all share it. Admins can add capacity if you need more.
Why did our credits run out when we barely used AI in this workspace?
If your organization has more than one workspace, they all share the same included credits. Another workspace may have used most of them. Billing admins can open Your Workspace → Buzz AI → AI usage and choose Organization to see what each workspace used. To set credits aside for one workspace, buy credits for that workspace. Only that workspace can use them. If the message says Daily AI spending limit reached, that is a separate daily limit, not your credits. It resets at midnight UTC, or a billing admin can resume AI sooner from AI usage settings.
Where do I see what we’re using?
Your Workspace → Buzz AI → AI usage.