Buzz Chat and the AI-Enabled Workspace both bring AI into Hive, here's the break down of how they work, and which one might be right for you.

Buzz Chat is included in Hive Teams and helps individual users write, summarize, brainstorm, and plan faster. The AI-Enabled Workspace add-on adds a deeper layer of automation, workspace context, and connectivity so teams can execute work faster across Hive.

At a glance

	Buzz Chat	AI-Enabled Workspace
Primary purpose	Helps users write, think, and summarize faster	Helps teams execute work faster across Hive
Context	Uses the current chat and user-provided input	Understands projects, actions, notes, messages, activity, and connected systems
Output	Suggestions, summaries, drafts, and guidance	Completed work, updates, automations, and follow-ups
Action-taking	User applies recommendations manually	Buzz can create, update, assign, summarize, message, and automate directly
Best for	One-off assistance	Repeatable workflows, scheduled summaries, alerts, and process automation
Connectivity	Limited and largely chat-based	Email, calendar, Salesforce, Gong, Google Drive, and approved APIs
Team impact	Individual productivity	Team coordination and operational efficiency

What is Buzz Chat?

Buzz Chat is Hive’s AI assistant experience. It gives users a place to ask questions, draft content, summarize information, and get help thinking through work.

Buzz Chat is designed for quick, conversational support. It is especially useful when a user wants help creating or improving content, understanding information, or planning next steps.

Common Buzz Chat use cases

Use Buzz Chat to:

Draft emails, updates, briefs, and project copy
Summarize pasted notes or long-form content
Brainstorm ideas, outlines, and next steps
Structure tasks, plans, or meeting agendas

Best for

Buzz Chat is best for teams that want fast writing, thinking, and planning support without connecting AI deeply into workspace execution.

What is an AI-Enabled Workspace?

Our AI-Enabled Workspace adds a deeper AI operating layer to Hive. It allows Buzz to work with more workspace context and help teams complete work across projects, actions, notes, messages, workflows, and connected systems.

Instead of only providing suggestions or drafts, an AI-Enabled Workspace can help teams turn AI recommendations into action.

To turn on your AI-enabled workspace, visit your Hive Apps page. You'll see the AI Enabled workspace section at the top, and there will be a button on the upper right that says "Enable."

You can click that button to test the AI enabled workspace for 14 days with our apps trial. Pro tip: If you're unable to turn the AI enabled workspace on, it might be because you're not an admin. But your workspace admin can enable the trial for you!

Common AI-Enabled Workspace use cases

Use an AI-Enabled Workspace to:

Create and update actions, projects, dashboards, and workflows
Summarize project progress, meetings, comments, and activity
Draft follow-ups using workspace context
Identify blockers, overdue work, and next steps
Automate recurring updates, reminders, and handoffs
Connect workflows across CRM, email, calendar, and other systems

Best for

The AI-Enabled Workspace is best for teams that want AI to reduce manual coordination, standardize processes, and accelerate execution across the organization.

Key difference

The simplest way to think about the difference is:

Buzz Chat is an assistant users talk to.

An AI-Enabled Workspace is an operating layer where AI understands context, takes action, and helps teams execute work directly inside Hive.

Buzz Chat improves individual productivity. The AI-Enabled Workspace improves team execution by combining AI with Hive projects, workflows, workspace data, and integrations.

How they work together

Buzz Chat gives users a conversational way to interact with AI, and when a workspace is AI-enabled, Buzz can use more context and perform more powerful actions across Hive and connected systems.

For example:

In Buzz Chat, a user might ask for a project status summary.
In an AI-Enabled Workspace, Buzz can summarize the project using Hive activity, identify blockers, draft follow-ups, and help create or update the related actions.