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Using Hive Finance

Run estimates, purchasing, billing, accounting, and reporting in one workflow.

Written by Michaela Rollings

Hive Finance is a workspace app for service and project-based businesses that already run delivery work in Hive.

It connects your operational documents — estimates, expenses, purchase orders, billing worksheets, and customer invoices — to accounting, reconciliation, and financial reporting in the same workspace where your team manages projects and time.

Note: Hive Finance is separate from your Hive subscription billing.


Who Hive Finance is for

When you first open Finance, the Onboarding section helps you pick a business type and follow a tailored setup path. Common personas include:

Business type

Fit

Small business owners (service/project businesses)

Core workflow

Agencies and contractors

Core workflow

Freelancers and self-employed (with team/project billing)

Supported with connected tools

Bookkeepers and accountants/CPAs

Supported with connected tools

Nonprofits

Core workflow


How to enable Hive Finance

A workspace admin must turn on Finance before anyone can use it.

  1. Open your workspace.

  2. Go to Apps (or Hive Apps in workspace settings).

  3. Find Finance under CRM & Finance.

  4. Toggle Finance on for the workspace.

  5. Assign finance permissions to the right team members (see Roles and permissions below).

Once enabled, users with the appropriate permissions will see Finance in the left app rail. You can also pin Finance to your sidebar for quick access.


Getting started

1. Start with Onboarding

Open Finance → Onboarding and select your business type. Hive will recommend the sections and steps most relevant to you — for example, configuring services and invoice layouts for a small business, or reviewing close checklists and tax exports for a bookkeeper.

2. Complete your Readiness checklist

Go to Finance → Readiness (Setup) to see your setup completion score, blocked sections, and recommended next steps. Before teams can bill, post, and report reliably, you should complete key setup tasks such as:

  • Services — Billable service codes and rates

  • Items — Billing, purchase, and expense items

  • Tax codes — Sales tax and jurisdiction settings

  • Dimensions — Legal entity, office, department, and class

  • Employees — Finance profiles, default services, and bill/cost rates

And more!

3. Connect integrations (optional but recommended)

  • QuickBooks Online — Sync customers, vendors, invoices, and bills with QuickBooks.

  • Plaid — Connect bank accounts to import transactions into Bank feeds, then categorize and post them.

4. Import opening balances (if migrating)

If you are moving from another system, use Finance → Migration to import trial balance, open accounts receivable (AR), and open accounts payable (AP). Run a dry-run first and review results before going live.


Navigating Hive Finance

Finance uses a left sidebar organized into these areas:

Home

  • Overview — Work queues, setup readiness, financial health metrics, and recent audit activity

  • Onboarding — Business-type setup guides

Setup

Master data and configuration: services, items, tax codes, dimensions, employees, numbering, accounting mappings, bank feeds, and bank rules.

Integrations

  • QuickBooks — Connection status, sync health, and reconnect

  • Plaid — Bank institution connections and manual sync

Selling

  • Estimates — Proposals, change orders, and approvals

  • Project budget versions — Approved budget snapshots from estimates

  • Project templates — Reusable finance templates from promoted projects

Purchasing

  • Expense reports — Employee expenses with approval workflows

  • Purchase orders — Vendor commitments and bill posting

  • Vendor tax — W-9/W-8 status and 1099 eligibility

  • Open payables — Approved expenses and POs ready for bill posting

Billing

  • Billing worksheets — Aggregate billable time, expenses, and PO lines before invoicing

  • Customer invoices — Draft, approve, send, and post invoices

  • Customer invoice layouts — How invoice line items are grouped and presented

  • Receipts — Invoice payments

  • Credit memos — Invoice credits

  • Retainers — Client prepayment balances

  • Advance billing — Deferred revenue

  • Revenue recognition — Recognition schedules

  • WIP — Work-in-progress posting batches

Planning

  • Cash forecast — 13-week forecast from billing pipeline, AR, AP, and planned adjustments

Accounting

  • Chart of accounts

  • Accounting periods — Open, close, reopen, and lock periods

  • Journal entries — Manual and system-generated journals

  • GL activity — Posted journal line detail

  • Posting batches — Links between source documents and journal entries

  • Reconciliations — Bank and account reconciliations

  • Fixed assets — Asset register and depreciation

  • Close checklist — Period-close readiness and blockers

Reports

  • Reports — Billing, profitability, AR/AP, GL, and financial statements

  • Tax export — Trial balance, adjusting journal entries, and period metadata for tax prep

  • Audit log — Cross-record finance activity history

Practice (for accounting firms)

  • Client books — Multi-client workspace close and approval view

  • Practice templates — Reusable COA, mappings, and report views

  • Consolidation — Parent/child workspace reporting

  • Intercompany — Matching and elimination rules

  • Period snapshots — Frozen GL snapshots for audit close packs

Migration & Admin

  • Migration — Opening balance and cleanup tools

  • Approval rules — Configurable approval routing

  • Allocation rules — Shared-service cost allocations

  • Tax providers — Tax calculation and nexus settings

  • Admin — Release and rollout controls (typically for Hive admins)


Core workflows

Most people open Finance for a specific job — send an invoice, approve an expense, close the month — but the steps aren’t always obvious if you’re new to the app.

Create Menu

Start here when: you need to create something in Finance and aren’t sure which type to use. The Create menu is the fastest way to start estimates, expense reports, purchase orders, billing worksheets, invoices, retainers, advance billing, and journal entries.

If you want to quick-start working in finance, use the Create button to create one of these:

  • Estimate

  • Expense report

  • Purchase order

  • Billing worksheet

  • Invoice

  • and more

Selling and project billing

Start here when: you need to quote work, track a project budget, or turn delivered work into a client invoice.

This is the main revenue path in Hive Finance: estimate → approved budget → time and expenses → billing worksheet → customer invoice → payment.

A typical project billing flow:

  1. Create an estimate for the client/project.

  2. Submit and approve the estimate.

  3. Approve it into a project budget version (an immutable budget snapshot).

  4. Team members log time and expenses against the project.

  5. A billing manager creates a billing worksheet from billable sources.

  6. A project manager reviews the worksheet.

  7. Billing approves the worksheet.

  8. Generate a customer invoice draft from the worksheet.

  9. Approve, send, and post the invoice.

  10. Record a receipt when payment is received.

Purchasing and payables

Start here when: you’re submitting expenses, creating purchase orders, or paying vendors.

This workflow covers how costs enter Finance: expense reports and POs go through approval, land in Open payables, and then get posted as bills with the right accounting entries. Example flows:

  1. An employee submits an expense report, or a buyer creates a purchase order.

  2. The document goes through your approval rules.

  3. Approved items appear in Open payables.

  4. Finance posts the bill, which creates the appropriate accounting entries.

Close checklist

Start here when: you’re reconciling accounts, reviewing financials, or closing an accounting period.

Close isn’t a single button — it’s a sequence: bank feeds, reconciliations, report review, blocker checks, then period close (and tax export if needed). Examples:

  1. Review Bank feeds and apply bank rules for auto-categorization.

  2. Complete reconciliations for bank and GL accounts.

  3. Review the close checklist for blockers (unposted journals, open approvals, unreconciled accounts).

  4. Run key reports (trial balance, AR/AP aging, P&L, balance sheet).

  5. Close the accounting period when everything balances.

  6. Export a tax export package for your CPA if needed.


Integrations

QuickBooks Online

Go to Finance → QuickBooks to:

  • Connect via OAuth

  • Monitor sync status

  • Reconnect if the connection expires

  • Hand off customers, vendors, invoices, and bills

QuickBooks is useful when you want Finance operational workflows in Hive while keeping QuickBooks as your external ledger or for specific export needs.

Plaid (bank feeds)

Go to Finance → Plaid to connect bank institutions. Imported transactions appear in Bank feeds, where you can:

  • Categorize transactions

  • Match them to GL accounts

  • Apply bank rules for automatic categorization

  • Post eligible transactions to the ledger

Plaid connection health and sync progress are visible in the Finance header and integration sections.


How Finance connects to other Hive apps

Hive Finance composes with existing Hive features rather than replacing them:

  • Projects — Live project budgets feed estimates and worksheets; Finance stores approved budget snapshots

  • CRM — Client and vendor records link to finance documents

  • Time tracking — Billable time flows into billing worksheets

  • Users — Employee profiles gain finance-specific fields (default service, bill rate, cost rate)


Troubleshooting

I don't see the Finance app

  • Confirm a workspace admin has enabled Finance under Apps.

  • Confirm you have at least one finance read permission.

  • Refresh the page or sign out and back in.

I can't post a document

  • Check whether the accounting period is closed or locked.

  • Review Accounting mappings — a "needs mapping" status means a required GL account is not configured.

  • Confirm your role includes post capability (typically Accountant or Finance admin).

Bank transactions aren't posting

  • Verify the Plaid connection is healthy under Finance → Plaid.

  • Check that the bank account is mapped to a GL account.

  • Review categorization status in Bank feeds — transactions may need manual categorization or rule matching first.

QuickBooks sync issues

  • Open Finance → QuickBooks and check connection status.

  • Use Reconnect if OAuth has expired.

  • Review sync error details before retrying.

Migration import failed

  • Run a dry-run first in Finance → Migration.

  • Confirm trial balance debits equal credits.

  • Verify chart of accounts and mappings exist before importing open AR/AP.

Permission denied on an action

  • Ask a workspace admin to review your team's finance permission gates.

  • Check whether you are an external/restricted member.

  • Confirm the workspace is not in finance read-only rollout mode.


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Need help?

If you run into an issue not covered here, contact Hive Support from your workspace or reach out to your Customer Success Manager.

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