Workflows can now update an action’s urgency. Use this operation when an action should be marked urgent or returned to normal priority based on the trigger and conditions in your Workflow.
Add an urgency operation
Open Apps and select Workflows.
Create a Workflow or open the one you want to edit.
Add an operation, then choose Status & time.
Select Update urgency.
Choose Mark action as urgent or Remove urgent flag, then save and activate the Workflow.
Choose the right outcome
Mark action as urgent when the Workflow identifies work that needs immediate attention. Choose Remove urgent flag when the action should return to the standard priority view after the triggering condition is met.
Permissions and availability
This operation is available in workspaces with the Workflows app enabled. The Workflow must have permission to update action urgency when it runs. Existing Workflows are unchanged until you add this operation and activate the revised workflow.