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Workflow triggers — what's available and how they work

Complete reference for every trigger available in Hive Workflows, including app gates, standalone restrictions, and triggers not shown in the Help Center overview.

Written by Ellen Kajca

This is the complete list of triggers available in the Workflows builder. Use it to find which trigger fits your automation, understand what app or plan is required, and know which triggers can't be combined with others.

Standalone triggers can't be stacked — they must be the only trigger on a workflow. If you try to combine a standalone trigger with another, the workflow won't save. These are marked below.

Always available (Workflows app on)

These triggers are available to all workspaces with the Workflows app enabled.

Trigger

Notes

Action is created

Fires only for actions created after the workflow is activated — not retroactively.

Action is updated

In the builder, you select which fields trigger it — it doesn't watch all fields. The default selection is status changed.

Assignee changes

Covers both individual (people picker) and team assignee — team assignee is not a separate trigger row.

Arrives in column / Status changes

Both use the same status field. Two picker rows are available for convenience — they're the same underlying trigger.

Label is added

Button is clicked

Must be the first trigger on the workflow. Cannot combine with Assignee changes or Action is created. Can combine with status, labels, and others.

Proof approval status changes

Fires when a proof is approved, rejected, or changes are requested.

Arrives in project

Project is created

Standalone — cannot be combined with other triggers.

Project is updated

Standalone — cannot be combined with other triggers.

On a schedule

Standalone. Uses the workflow creator's timezone. In interval (minutes) mode, the interval must be a multiple of 15. Daily, weekly, and monthly schedules don't have this restriction.

Form is submitted

Standalone. Fires on a complete Form Submission — not when a form is opened or left in draft.

API Request

Standalone. Trigger payload is visible in run logs.

Email received

Standalone. You select a connected inbox (Gmail or Outlook) — not a free-floating mail trigger.

Message is received (Hive chat)

Standalone.

Slack message is sent

Standalone. Requires Slack connected to your workspace.

Salesforce event

Standalone. Requires Salesforce connected to your workspace.

Hive CRM triggers (CRM on)

These triggers are only available when Hive CRM is enabled on your workspace.

Meetings

Trigger

Notes

Meeting is created

Standalone.

Meeting is updated

Standalone.

Meeting completed

Standalone. Default: fires when the transcript is available. The builder includes a checkbox — "Only run when a transcript is available" — which is on by default. Uncheck it to fire at the scheduled end time regardless of whether a transcript has landed. Existing workflows using the legacy Meeting ended trigger are rewritten to Meeting completed (transcript checkbox unchecked) the first time they're opened and saved.

Meeting is cancelled

Standalone.

Meeting is a no-show

Standalone. Requires Zoom CRM recordings connected — without it, this trigger won't fire.

CRM records

Trigger

Notes

Person is created in CRM

Standalone.

Opportunity is created

Standalone.

Opportunity is updated

Standalone.

Account triggers

The following account field changes can trigger a workflow. In standard Workflows, these behave like standalone triggers — one account field per workflow. CSM Hub Account Workflows is a separate surface for account-level automations.

  • ARR

  • Renewal date

  • Health score

  • Last contacted

  • Owner

  • Lifecycle stage

  • Linked workspace

  • Product event count

Other app-gated triggers

Trigger

Requires

Notes

File is added to File Library

Files app

Standalone.

Table record is created

Tables

Standalone.

Table record is updated

Tables

Standalone.

Table field changes

Tables

Standalone.

Timesheet is approved

Timesheets

Standalone.

Older triggers not shown in the picker

These triggers aren't available in the picker for new workflows, but existing workflows that use them continue to run.

Trigger

What it is

Team assignee

Covered by Assignee changes — team assignee is part of that trigger, not a separate row. Old workflows using it as a standalone trigger still run.

Project health / portfolio status

Not offered for new workflows. Existing workflows using it still run.

Quick reference: standalone triggers

The following triggers cannot be combined with any other trigger on the same workflow. Each must be the sole trigger. Button is clicked is intentionally excluded — it must be the first trigger but can combine with others, so it doesn't follow the standalone rule.

  • On a schedule

  • Form is submitted

  • API Request

  • Email received

  • Message is received (Hive chat)

  • Slack message is sent

  • Salesforce event

  • Project is created

  • Project is updated

  • All meeting triggers (created, updated, completed, cancelled, no-show)

  • Person is created in CRM

  • Opportunity is created / updated

  • Timesheet is approved

  • File is added to File Library

  • All Table triggers (record created, record updated, field changes)

  • Account field triggers (ARR, renewal date, health score, last contacted, owner, lifecycle stage, linked workspace, product event count)

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