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Proofing and Proofing Tool FAQs

Written by Ellen Kajca

Uploading Proofs

What file types can we upload as proofs?

  • You may upload image files (.JPEG, .TIFF, .PNG), Microsoft Office files (eg., Word, PPT), PDFs, and Video files (.mp4) into Hive.

  • You can also add a live website as proof for the approval.

For emails, upload the message as a file (.eml or .msg) as the proof. There is not a separate Email option in the Add proof UI.

How can I upload a file to the proof?

  • You can upload the file by clicking on "Add proof."

  • You can also upload a proof by dragging the file to the Approval app!

Are there file upload limits?

  • There is no file upload limit, although your bandwidth may limit upload speed.

Are there Proofing keyboard shortcuts?

Speed up your proofing workflow with these handy shortcuts:

  • Add Comment — Cmd+J (Mac) / Ctrl+J (Windows) to quickly drop an annotation comment on the proof.

  • Pan Around — Hold Cmd (Mac) / Ctrl (Windows) and drag to move around the proof.

  • Zoom In/Out — Hold Cmd (Mac) / Ctrl (Windows) and scroll to zoom.

  • Next File — Shift+Right Arrow to jump to the next file in your proof list.

  • Previous File — Shift+Left Arrow to go back to the previous file.

Can I upload multiple proofs?

  • Yes, it's possible to add more than one proof to an action card in a simultaneous upload. You can either upload multiple documents as one proof, or upload the documents as individual files.

Can you review the proof at the same time as someone else? Can you see who else has the file open?

  • Yes, concurrent reviews of the file are supported for collaborative reviews. Their comments will appear live during your review.

How do you replace a proof?

  • If you mistakenly uploaded a proof, you can upload the correct file and it will become the latest file on top and ready for review/routing or you can use the trash can icon to delete the proof.

When overriding a round in progress, is the previous proof version kept?

  • Yes. When uploading a new proof while the round is in progress, the previous version is pushed back to the show previous file versions section, and the new file uploaded is now the current version.

Can I export only selected comments from a website proof?

Yes. In HTML/live-website proofing, you can export selected comment threads together with their replies.

  1. Open the HTML/live-website proof and its comments panel.

  2. Click Select in the comments panel header.

  3. Check the comment threads you want to include. Replies are included with their thread; you do not select replies separately.

  4. Open the proofing toolbar’s menu and choose Export selected comments.

With no threads selected, the menu shows Export comments and exports all comments. A selected thread remains selected if you later hide it with a filter, so check the selected count before exporting.

These steps apply to HTML/live-website proofing. For PDFs, use the PDF viewer’s available download options.

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