FAQs
Answering some of the commonly-asked questions
18 articles

Written by Erin Gouveia, Tim Chung and Andrew Naisawald



How can I turn off meeting reminder emails?

Written by Erin Gouveia. Updated over a week ago
I'm not getting Hive Notification Emails
Here's what to do if you're not receiving Hive Notification Emails
Written by Tim Chung. Updated over a week ago
How can I open links in the desktop app after I have already selected browser?
You can easily reinstate the redirect page to Hive's desktop app
Written by Tim Chung. Updated over a week ago
Where can I review Hive's security policy?
Review details of our user, application & network security policies or download the full white paper.
Written by Tim Chung. Updated over a week ago
Can external users track time?

Written by Erin Gouveia. Updated over a week ago
Help! How do I recover a deleted action card or project?
Recover accidentally deleted items in the Trash Bin
Written by Erin Gouveia. Updated over a week ago
How do I set myself as away when I'm taking time off?
Alert your colleagues to your PTO with a few simple steps
Written by Erin Gouveia. Updated over a week ago
Why does Google Drive need permission to edit/delete files?

Written by Tim Chung. Updated over a week ago
How do I edit a submitted Timesheet?
Did you or your colleague accidentally submitted a Timesheet?
Written by Tim Chung. Updated over a week ago
How to delete multiple actions at once?
Sometimes you need to delete multiple actions at once - and you can! Just head to Table View.
Written by Tim Chung. Updated over a week ago
Where did my approval or chat notification go?
Auto-archiving after you've viewed the proof or chat message keeps the feed clear for more important items you have not viewed yet
Written by Erin Gouveia. Updated over a week ago
How do I delete a Project Status?
Are you seeing unneeded statuses in My Actions or a summary view?
Written by Tim Chung. Updated over a week ago
Approval Routing FAQ

Written by Andrew Naisawald. Updated this week
Proofing and Proofing Tool FAQs

Written by Andrew Naisawald. Updated over a week ago
Project Creation and Management FAQs

Written by Andrew Naisawald. Updated over a week ago
How To Access Hive FAQ
Below are common questions and directions for accessing Hive
Written by Andrew Naisawald. Updated over a week ago
How do I find archived action cards?
An easy search will show you archived action cards
Written by Erin Gouveia. Updated over a week ago
Resetting your password
Change or update your account's password
Written by Erin Gouveia. Updated over a week ago