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FAQs
Answering some of the commonly-asked questions
17 articles in this collection
Written by
Erin Gouveia,
Andrew Naisawald,
and
Tim Chung
I'm not getting Hive Notification Emails
Here's what to do if you're not receiving Hive Notification Emails
Written by
Tim Chung
Updated over a week ago
How can I open links in the desktop app after I have already selected browser?
You can easily reinstate the redirect page to Hive's desktop app
Written by
Tim Chung
Updated over a week ago
Where can I review Hive's security policy?
Review details of our user, application & network security policies or download the full white paper.
Written by
Tim Chung
Updated over a week ago
Can external users track time?
Written by
Erin Gouveia
Updated over a week ago
Help! How do I recover a deleted action card or project?
Recover accidentally deleted items in the Trash Bin
Written by
Erin Gouveia
Updated over a week ago
How do I set myself as away when I'm taking time off?
Alert your colleagues to your PTO with a few simple steps
Written by
Erin Gouveia
Updated over a week ago
Why does Google Drive need permission to edit/delete files?
Written by
Tim Chung
Updated over a week ago
How do I edit a submitted Timesheet?
Did you or your colleague accidentally submitted a Timesheet?
Written by
Tim Chung
Updated over a week ago
How to delete multiple actions at once?
Sometimes you need to delete multiple actions at once - and you can! Just head to Table View.
Written by
Tim Chung
Updated over a week ago
Where did my approval or chat notification go?
Auto-archiving after you've viewed the proof or chat message keeps the feed clear for more important items you have not viewed yet
Written by
Erin Gouveia
Updated over a week ago
How do I delete a Project Status?
Are you seeing unneeded statuses in My Actions or a summary view?
Written by
Tim Chung
Updated over a week ago
Approval Routing FAQ
Written by
Andrew Naisawald
Updated over a week ago
Proofing and Proofing Tool FAQs
Written by
Andrew Naisawald
Updated over a week ago
Project Creation and Management FAQs
Written by
Andrew Naisawald
Updated over a week ago
How To Access Hive FAQ
Below are common questions and directions for accessing Hive
Written by
Andrew Naisawald
Updated over a week ago
How do I find archived action cards?
An easy search will show you archived action cards
Written by
Erin Gouveia
Updated over a week ago
Resetting your password
Change or update your account's password
Written by
Erin Gouveia
Updated over a week ago