FAQs

Answering some of the commonly-asked questions

Erin Gouveia avatar Andrew Naisawald avatar Tim Chung avatar
13 articles in this collection
Written by Erin Gouveia, Andrew Naisawald, and Tim Chung

Help! How do I recover a deleted action card or project?

Recover accidentally deleted items in the Trash Bin
Erin Gouveia avatar
Written by Erin Gouveia
Updated this week

How do I set myself as away when I'm taking time off?

Alert your colleagues to your PTO with a few simple steps
Erin Gouveia avatar
Written by Erin Gouveia
Updated this week

Why does Google Drive need permission to edit/delete files?

Tim Chung avatar
Written by Tim Chung
Updated over a week ago

How do I edit a submitted Timesheet?

Did you or your colleague accidentally submitted a Timesheet?
Tim Chung avatar
Written by Tim Chung
Updated over a week ago

How to delete multiple actions at once?

Sometimes you need to delete multiple actions at once - and you can! Just head to Table View.
Tim Chung avatar
Written by Tim Chung
Updated over a week ago

Where did my approval or chat notification go?

Auto-archiving after you've viewed the proof or chat message keeps the feed clear for more important items you have not viewed yet
Erin Gouveia avatar
Written by Erin Gouveia
Updated over a week ago

How do I delete a Project Status?

Are you seeing unneeded statuses in My Actions or a summary view?
Tim Chung avatar
Written by Tim Chung
Updated over a week ago

Approval Routing FAQ

Andrew Naisawald avatar
Written by Andrew Naisawald
Updated over a week ago

Proofing and Proofing Tool FAQs

Andrew Naisawald avatar
Written by Andrew Naisawald
Updated over a week ago

Project Creation and Management FAQs

Andrew Naisawald avatar
Written by Andrew Naisawald
Updated over a week ago

How To Access Hive FAQ

Below are common questions and directions for accessing Hive
Andrew Naisawald avatar
Written by Andrew Naisawald
Updated over a week ago

How do I find archived action cards?

An easy search will show you archived action cards
Erin Gouveia avatar
Written by Erin Gouveia
Updated over a week ago

Resetting your password

Change or update your account's password
Erin Gouveia avatar
Written by Erin Gouveia
Updated over a week ago