FAQs

Answering some of the commonly-asked questions

18 articles
Erin Gouveia avatarTim Chung avatarAndrew Naisawald avatar
Written by Erin Gouveia, Tim Chung and Andrew Naisawald

How can I turn off meeting reminder emails?

Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

I'm not getting Hive Notification Emails

Here's what to do if you're not receiving Hive Notification Emails
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

How can I open links in the desktop app after I have already selected browser?

You can easily reinstate the redirect page to Hive's desktop app
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

Where can I review Hive's security policy?

Review details of our user, application & network security policies or download the full white paper.
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

Can external users track time?

Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

Help! How do I recover a deleted action card or project?

Recover accidentally deleted items in the Trash Bin
Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

How do I set myself as away when I'm taking time off?

Alert your colleagues to your PTO with a few simple steps
Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

Why does Google Drive need permission to edit/delete files?

Tim Chung avatar
Written by Tim Chung. Updated over a week ago

How do I edit a submitted Timesheet?

Did you or your colleague accidentally submitted a Timesheet?
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

How to delete multiple actions at once?

Sometimes you need to delete multiple actions at once - and you can! Just head to Table View.
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

Where did my approval or chat notification go?

Auto-archiving after you've viewed the proof or chat message keeps the feed clear for more important items you have not viewed yet
Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

How do I delete a Project Status?

Are you seeing unneeded statuses in My Actions or a summary view?
Tim Chung avatar
Written by Tim Chung. Updated over a week ago

Approval Routing FAQ

Andrew Naisawald avatar
Written by Andrew Naisawald. Updated this week

Proofing and Proofing Tool FAQs

Andrew Naisawald avatar
Written by Andrew Naisawald. Updated over a week ago

Project Creation and Management FAQs

Andrew Naisawald avatar
Written by Andrew Naisawald. Updated over a week ago

How To Access Hive FAQ

Below are common questions and directions for accessing Hive
Andrew Naisawald avatar
Written by Andrew Naisawald. Updated over a week ago

How do I find archived action cards?

An easy search will show you archived action cards
Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago

Resetting your password

Change or update your account's password
Erin Gouveia avatar
Written by Erin Gouveia. Updated over a week ago