How to Resolve Issues When Recurring Project Actions Are Missing or Hidden in Hive
Recurring actions are a key feature in Hive that allow users to automate and schedule repeated tasks over time. Occasionally, users may encounter issues where recurring or sub-recurring actions are not appearing as expected. This guide will help you understand the common causes and how to resolve them effectively.
Common Causes of Missing or Hidden Recurring Actions
1. Accidental Deletion of Future Recurrences
If you notice that future recurring activities have stopped appearing, one possible cause is accidental deletion. This can happen when changes are made unintentionally to the recurring action stack.
How to Resolve:
Verify the recurring action card's status.
If future recurrences were deleted, create a new recurring action card to replace them, or check out the Trash Bin to restore them.
When creating the new recurring action, ensure the start date aligns with your desired schedule.
2. Parent Action Dependency Settings
For recurring subactions, the visibility of the next recurring action may depend on specific settings in the parent action card. Ensure that your settings are correctly enabled in the recurring action card by clicking on the current due date in the upper right corner of the action card.
How to Check and Fix:
Open the parent action card for the previous recurrence.
Verify if the parent action card has been marked as "Complete."
Ensure that the setting "Create new action card when the next due date arrives" is enabled. If this option is not checked, subsequent action cards may not appear.
By adjusting the settings, the hidden recurring action should reappear.
Tips for Setting Up and Managing Recurring Actions
Double-check your configurations: Always review the settings when creating recurring tasks, including recurrence frequency and dependencies.
Track changes carefully: Limit who can modify or delete recurring actions to avoid accidental loss of future tasks.
Test the setup: Before rolling out an extensive recurring task plan, test with a single recurrence cycle to ensure everything functions as intended.
Conclusion
For any user in Hive, encountering missing recurring actions can be frustrating, but it is often a result of configurable settings or minor oversights.
By following these troubleshooting steps, you should be able to resolve issues, restore missing tasks, and maintain seamless recurring projects. If problems persist, consider contacting Hive support for additional guidance.
Additionally, please check your Trash Bin for any deletions of actions, projects or notes.