Overview: The System Admin role is designed to allow high level admins with additional project management capabilities over other user permission roles.
What is a System Admin?
In addition to all the permissions of a regular admin, the System Admin gains:
Enhanced Privileges: System admins are supercharged admins, capable of seeing all projects in the project navigator.
Self-Addition to Projects: They have the ability to add themselves to projects without needing approval from project owners.
Project Cleanup: System admins can delete or edit all active and archived projects without prior authorization.
Becoming a System Admin:
Navigate to the Enterprise Security.
If no existing super admins are present, admins will see an option to "Claim system admin."
Clicking this option will trigger a notification to our Customer Support team, who will promptly promote the user to a system admin.
Once designated as a system admin, users can manage additional system admins within the workspace through the "Manage users" section.
If there are existing System Admins in your workspace, they can promote others to System Admin level through their admin dashboard.
Once a single admin has been promoted to a System Admin, this option will disappear.
When Existing System Admins Are Present
If your workspace already has a System Admin, you must request a promotion to System Admin from them. They will carry out the necessary steps, and you will receive confirmation upon successful promotion.
Adding yourself to a locked project as a system admin:
Open Project Navigator
Hover over the project you would like to join
Click the person + icon to add yourself to the project.
