Overview: The System Admin role gives top-level admins more control over projects than the other roles.
What is a System Admin?
A System Admin has all the permissions of a workspace Admin. A System Admin can also:
See all projects: The Project Navigator shows all projects in the workspace, also private projects. A lock icon shows on the projects that you are not a member of.
Join any project: Add yourself to a project. You do not need approval from the project owner.
Manage any project: Delete or edit all active and archived projects.
Manage System Admins: Only a System Admin can make a user a System Admin, or change the role of a System Admin.
Note: To see the actions in a project, you must join the project. Private actions are visible only to their assignees.
Becoming the first System Admin:
You can claim the role if you are a workspace Admin, your workspace has the Enterprise Security add-on, and your workspace has no System Admin.
Open Workspace settings.
Under Advanced, select Security, then select User permissions.
Select Claim system admin. You are a System Admin immediately. The message "You are now a system admin." shows.
The Claim system admin button does not show while the workspace has a System Admin. If all System Admins are removed, the button shows again.
When Existing System Admins Are Present
If your workspace has a System Admin, ask a System Admin to make you a System Admin. Other admins cannot do this.
Step-by-Step Guide to Assigning the System Admin Role
Open Manage users: In Workspace settings, select Manage users.
Find the user: Search for the user that you want to make a System Admin.
Change the role: In the role menu next to the user's name, select System admin. Hive saves the change immediately. The user also becomes an Admin.
To remove the System Admin role, select Member. If the user must stay an Admin, then select Admin.
Adding yourself to a locked project as a system admin:
Open the Project Navigator.
Find the project. A lock icon shows next to the project name.
Select the person + icon (Join project) next to the lock. You join the project with full access, and the project opens.
