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Resourcing 2.0 - Comprehensive Overview

An in-depth guide to Hive Resourcing including conceptual overviews and setup considerations.

Written by Ellen Kajca

Introduction to Hive Resourcing

Resourcing is a Premium Add-on that allows teams to staff projects, plan work, and manage team workload.

Accessing Resourcing

Click App Library in the left sidebar, then click Resourcing. Admins can limit who sees it (see Permissions under Settings below).

Navigating Resourcing

  • Create

    • Click Create, then Assignment, Time off or Placeholder.

    • For an assignment, select the project, resource, dates and hours. Notes are optional. Time off uses a Leave type instead of a project.

  • Views and timeframe

    • Use Users, Teams and Projects to change the view (see below).

    • Use D, W and M to show days, weeks or months, and the date picker to set the range.

  • Configure

    • Display: choose which rows to show (for example time off or meetings), and set:

      • Density: Expanded lists each project under each person. Compact shows all of a person's work in one section.

      • Display as: Hrs or %.

      Density and Display as are user specific. They do not change the view for others.

    • Presets: to save your current filters, click Select preset > + Create preset.

    • Filter: click Add filter to add one, or X to remove one.

    • Capacity finder: find who is free. Set a time range and a utilization value, then click Update.

  • More

    • Open Export, Resource estimates, User profiles, Reporting and Settings.

Assignments show on the chart as bars. Each bar shows the dates and the total time (hours or % of capacity). The colors show:

  • Blue: assigned time

    • Dark Blue: Confirmed Assignments

    • Light Blue: Unconfirmed Assignments

  • Pink: the person is over their threshold (for example, over 8 hours per day)

Views in Resourcing

Use Users, Teams or Projects (next to Create) to choose what shows at the top level.

Users View

Each person, with their projects under them. Actions and assignments are grouped by project. Time off has its own row.

Projects View

Each project, with the people on it under it.

Teams View

Each team, with its members under it. Expand a person to see their projects and actions. A person in more than one team shows under each team.

Getting Started

Adding a Resource Assignment

Time shows in Resourcing when work has an estimate, an assignee and a date or date range.

  • Action estimates: turn on Time Tracking in the App Library and add estimates to your action cards.

  • Project assignments: click Create > Assignment, or double-click a day in the grid to open Create assignment.

Estimates

The Estimated row of each project adds up its action estimates and assignments. Assignments can be made at the project or the action level.

Resourcing Reporting & Exports

Click More > Reporting. It has three reports:

  • Total hours performance

  • Project breakdown

  • Staffing breakdown

Filters

Click Filters (top right) to filter by time period, project status, projects, roles and assignees. Project status is the status set on each project's Overview.

Resourcing Terminology

Utilization

Utilization is the measure of how much of your available resources you are currently using. This can be best seen as a formula:

  • Utilization = All hours logged (excluding [PTO] projects) / Total capacity (workweek)

Capacity

Capacity is the maximum level of output that someone is capable of delivering

Example: 8 hours/day of availability = 8 hours of capacity for a given day

Assignment

The amount of work [time] assigned for a user.

Estimate

The estimated amount of work [time] an action will take to complete

Placeholder

Placeholders are unnamed resources used to 'pencil in' who will work on a project or activity. Like your users, placeholders are assigned roles (i.e Copywriter) and can be used to assign work without knowing who on your team will take it.

Settings & User Profiles

Click More > Settings. Resourcing settings open in Workspace settings > Resourcing.

Resourcing Settings

  • General

    • Working day (in hours) is 8 by default.

    • Threshold (in hours) sets the daily limit for each weekday. Time above it shows as over capacity. If a person has no work week days on their profile, Hive uses the threshold. If there is no threshold, Hive uses the working day.

    • Select Include Weekends if your team works weekends. To change the working week for the whole workspace, see Set your working week in Hive.

    • Calendar meetings reduce availability (workspace admins only). Turn this on to count synced Google and Microsoft calendar meetings as busy time. Meeting hours then come off each person's free time in Resourcing, the planner and reporting. It is off by default.

      • Only meetings the person organizes or is invited to count.

      • Declined meetings and meetings shown as Free don't count.

      • Overlapping meetings count only once.

    • Show utilization by: Hours or Utilization percentage. 100% is the threshold. Each person can also switch with Display as in Configure.

    • Permissions set who can use Resourcing. With Specific people, other users don't see Resourcing.

  • Placeholders

    • Use a placeholder when you know the role (for example, Project Manager) but not the person. Give each placeholder a role, as you do for people.

  • Projects

    • Add Project tags to projects to filter the Resourcing and Time grids and reports. Project tags are optional and are not project custom fields.

  • People

    • Assign Roles and User tags to your team. You can also set them on a user's profile.

  • Roles

    • Roles usually follow job titles. Each person has one role.

    • Create roles, then assign them to people and placeholders. To staff a project, filter by role to see who is free.

    • To change a person's role for one project, an admin or project owner can change it in Project bill rates on the project Overview.
      ​

  • User Tags

    • Use user tags for skills that matter when staffing, for example a Spanish-speaking designer. Add them in Resourcing settings or on the user's profile.

  • Project Tags

    • Project tags work like user tags, but for projects (for example, a region such as EMEA).

    • They are only used to filter Resourcing, Time and Dashboards, so they don't show in your Project Navigator.

User Profiles

Click a person's name in Resourcing, or More > User profiles. By default, only workspace admins can update user profiles. Any member can change user tags, unless an admin selects Lock User Custom Tags on the User tags settings page.

  • Role and Tags: used for staffing and filters.

  • Availability: set a First day of work and Last day of work, for example for contractors. The person is not available outside these dates.

  • + Add availability: set a start date, end date and hours per weekday, for example only 3 hours on Wednesdays for the next 3 weeks. You can add more than one. These hours override the Threshold and Working day settings.

  • Utilization target: the percentage of working hours that should be spent on billable work.

  • Cost rate: the internal cost of the person, used to calculate labor cost.

  • Bill rate: the default hourly bill rate when logging time. You can change it per project.

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